How do I pay?
We have a client portal where the payment is processed. If you did not onboard yourself through the instant quote button on our website, we will create an account on your behalf after you have spoken to a DMV Poop Patrol representative. We will then send your login into to your email. The process to sign up is simple and takes under 2 minutes. Inside of your portal account, you will have access to copies of all the paid invoices, records of past cleanups, and you can link your credit/debit card into the secure platform. After you link your card, we will generate and pay invoices on your behalf and send you receipts.
Note:
Your card will need to be linked to your account by the time we arrive at your home. If your card is not connected by this time, we will attempt to contact you and knock on your door. If no contact is made, we will reschedule your cleanup for the next available date. Depending on the time of year this could be week/s out. If you need help connecting your card, we are always available
Do you bill monthly?
Yes: Billing occurs on the 1st of each month before services are provided. Payments for initial or one time cleanups are due upon completion of the job. We bill based on an average of 4.33 cleaning per month. (52 weeks a year / 12 months = 4.33 billings per month. We find that having a consistent fee helps our clients budget accordingly.
Note:
You will be billed for the remainder of the month along with the initial cleanup if engaging in recurring services.
The next payment would then be due on the 1st of the next month.
